Hotel Chicago - Rome

The location is ideal, just a short walk from Termini Station. The walls are thin, causing noise disturbances.

The 2 gentlemen at the front desk were exceptionally helpful and very friendly. They gave us very good information and were willing to help us any way they could. Great front desk personal

The staff person who served us breakfast in our rooms was not very pleasant and could not speak english??? I asked for milk ... no reply. I asked for yogurt ... no reply.

Very close to train station

The room was good, but the external appearance and the the entrance are bad.

The hotel offered a great size room with air conditioning, appreciated during a warm stay. The shower drain was slow was good. The breakfast was quite basic, and the area felt a bit unsafe at night. Still, the staff were helpful and worked to were great.

The hotel was very good with the best price. The breakfast was enough and was served in our rooms. You feel very secure in this hotel as you have to open 3 doors to get in! The rooms had new furniture and italian decoration and clean.

The hotel is just a few meters walk from Termini station, and very easy to set as a base for all kinds of travel. The guy working in the reseption was wery helpful and serviceminded. Always positive, trying to do his best for us.

To have a heardryer working would be nice...

perfect location for easy access and comfort

good public transport access, regular room cleaning

slight toilet leak

The best part of this hotel was the staff. The gentleman who works in the evening went out of his way for two friends of mine who didn't have a room. Hotel Chicago was full and he recomended another hotel which was too expensive for my friends, so he let them use the free internet to find a place. He allowed them to use his own personal cell phone to call around and find an appropriate hotel. He went above and beyond for these people who were not even staying there. Excellent customer service. Also free wifi in the room. Huge bonus!

I hesitate to complain because the customer service was so excellent, but the beds were very hard. And I'm a pro traveler and used to hard beds in asia, etc. These were really hard. I camp, sleep on cots alot with no problem, but here, I woke up with a crimp in my back two night in a row.

The service was excellent, the food was good! Location: the hotel was really close to restuarants as well as the Central Train and Bus Stations, where the shuttle buses to the airport comes also.

Should you go for it? My answer

With a fantastic location just a stone's throw from Termini and ample access to key attractions, this budget-friendly spot shines. Clean rooms, a helpful staff responding swiftly to requests, and a pleasant shower. Luggage storage is an added bonus, quelling previous misconceptions.

The place was spotlessly clean and we loved queen room. Excellent service, provided by the welcoming staff. The location was particularly good, near to terminal with easy access to a shopping street and a market.

The area was not very good.

staff was a bit nervouse

The staff were very attentive and helped me quickly check in. The location was perfect, just a short walk from Termini Station.

Shower drain was slow.

This is not a hotel from the pictures which I've seen on the website!!!Chicago in real is looking much more worse!!! It should't never been called a hotel!!!Its a very poor b&b!!! There are no windows in the most of rooms! On a arive we're offered room in a different place(5 min walk) but refused coz of BEDBUGS!!!Went back Chicago,no bedbugs but first impresion was very bad!!! Try to avoid as a plague!

The Hotel location is perfect, near to the station and lots of restaurants around. The staff were very nice and friendly, Breakfast is provided, but the seating area not very comfortable, The room was clean and bathroom a nice size.......